FAQ

When we think about baby clothes, it's important to have softness and non-allergic fibers, that's why we use a fabric called Dralon in all of our clothes. This high-tech material provides softness and warmth but is also supremely durable, tear resistant and susatainable.

Our clothing is:
- non-allergic
- warm, soft and cozy
- easy to clean and keep their original shape.
- more resistant and scratch-proof.

All our ink is soy-based and our tissue is completely acid free and FSC Certified, providing you with a premium packaging solution without harming the environment.

-Soy ink is a kind of ink made from soybeans. As opposed to traditional petroleum-based ink, soy-based ink is more environmentally friendly, might provide more accurate colors, and makes it easier to recycle paper.

-'FSC' stands for Forest Stewardship Council, an organization that works to promote the practice of sustainable forestry worldwide. The Forest Stewardship Council ensures customers have the option to choose forest products like paper and wood that have been sourced in an environmentally-friendly, socially responsible and economically viable manner.

-Acid-free paper is paper that is infused in water yields a neutral or basic pH (7 or slightly greater). It is also lignin- and sulfur-free.

Being environmentally conscious is one of our core values and as such we hold ourselves accountable. It is 2021. It doesn’t matter if you’re a Fortune 500 company, or a boutique shop owner, we should all be striving to be eco-friendly.

You can track the status of your orders in your Grey Elephant account. You will also be sent an order confirmation email with your tracking number.